ChatBot
Deploy chatbots that answer FAQs, capture leads, and route visitors to the right team - without slowing the site.
What we deliver
Helpful bots that stay on-brand and measurable.
Use-case design
Define intents - FAQ, booking, support, or sales routing - before setup.
Implementation
Configure chatbot flows, handoff to humans, and CRM/email notifications.
Brand voice
Tone and scripts that match how you speak with customers.
Tracking & QA
Event tracking, testing, and performance checks to keep UX smooth.
Why it matters
Great chatbots reduce support load and increase lead capture.
Help visitors immediately and lower abandonment.
Capture contact details even outside business hours.
Send qualified chats to the right team with context.
Ready to add a chatbot?
We set up, brand, and monitor chat so it supports your goals.
Get Free AuditTurn Your Website Into a 24/7 Front Desk With a Smart ChatBot
A chatbot is an automated assistant that lives on your website and answers visitors the moment they arrive, day or night. It can field common questions, qualify leads, book appointments, and route serious inquiries to you instead of letting them bounce. For most businesses, the cost of a slow reply is real: people who can't get an answer in seconds simply move on to a competitor. A well-built bot captures that intent while it's still warm and keeps your pipeline full around the clock.
Gotham Site Studio is founder-led, so the person planning your chatbot is the person building it. We start by learning how you actually talk to customers, then map the questions you answer most and the actions you want visitors to take. From there we build the conversation flows, connect them to your forms, calendar, or CRM, and write responses in your real voice, not stiff template language. We test every path, ship it clean, and stay hands-on. No offshore handoffs, no bloated platforms you'll never use.
The result is a website that responds instantly, captures more leads, and frees you from repetitive questions, while still handing real opportunities straight to you. Because we're based in Brooklyn and work directly with each client, you get something tuned to your business rather than a generic widget. If you're curious whether a chatbot fits your site, start with a free audit and consultation. We'll review your current setup, show you where conversations are slipping away, and tell you honestly whether it's worth building.
Frequently Asked Questions
How much does a chatbot cost?
Pricing depends on how many conversation flows you need and what the bot connects to, like a booking calendar, contact form, or CRM. A focused bot that answers core questions and captures leads costs far less than a complex multi-path build. We scope it during your free consultation and give you a clear, fixed quote before any work starts, so there are no surprises later.
How long does it take to build?
A straightforward chatbot is typically ready within one to two weeks, depending on how many flows we're building and how quickly we can gather your most common questions and answers. More involved builds with deep CRM or calendar integration take a bit longer. Because we work directly with you and skip the layers, the process moves fast and stays clear from start to launch.
What's included in the service?
You get a custom chatbot planned, written, and built around your business, including conversation flows in your voice, lead capture, and connection to your forms, calendar, or CRM where it makes sense. We test every path before launch and make sure it works cleanly on desktop and mobile. We also walk you through how it runs so you're never left guessing.