Terms and Conditions

Baseline terms for using this website, requesting services, approving scope, and working with Gotham Site Studio.

Quick summary

Last updated: April 14, 2026

By using this website, submitting an inquiry, or purchasing services from Gotham Site Studio, you agree to the terms on this page. If a signed proposal, statement of work, invoice, or client agreement conflicts with this page, the signed document controls for that engagement.

  • This page applies to public website use and to service inquiries that begin here.
  • Project scope, pricing, deliverables, and timing are finalized in writing.
  • You are responsible for the accuracy, legality, and ownership of materials, instructions, and account access you provide.
  • SEO rankings, lead volume, advertising costs, platform approvals, and business outcomes are not guaranteed.

Questions about these terms can be sent to [email protected] or through the contact page.

What this page covers

These terms cover the public website, inquiry forms, general service discussions, and baseline commercial rules for future work. They do not replace custom signed agreements, platform-specific terms, or vendor contracts.

If you later become a client, additional terms about scope, confidentiality, payment schedules, revisions, deliverables, platform access, and approvals may appear in your written project documents.

Contents

Website use

This website is provided for informational purposes, portfolio review, and contacting Gotham Site Studio. You agree not to misuse the site, interfere with its operation, scrape restricted content, submit malicious code, impersonate another person, or use the site in violation of law.

Any information you submit through forms or direct communication should be accurate, current, and authorized. We may update, suspend, or remove content or features on the website at any time.

Project scope and approvals

Quotes, proposals, audits, and recommendations are informational until they are accepted in writing. Work typically begins after written approval and any required kickoff payment, account access, or content handoff is received.

Any change to scope, timeline, deliverables, channels, or technical requirements may require a revised quote, updated timeline, or additional approval. Third-party platforms such as Google, Meta, hosting providers, CRM tools, and API vendors operate under their own terms and may affect implementation.

Client responsibilities

  • Provide timely approvals, feedback, access credentials, and requested materials.
  • Confirm that you own or are authorized to use the content, trademarks, images, data, domains, and accounts supplied to us.
  • Remain responsible for the claims, offers, disclosures, compliance duties, and regulated content on your own business assets.
  • Understand that delays in access, approvals, payments, or missing information may delay project delivery.

Fees and payment

Fees, billing schedule, included deliverables, and reimbursable expenses are defined in the applicable proposal, invoice, or written scope. Unless otherwise stated in writing, invoices are due on the date listed and overdue balances may pause work, delay launches, or delay transfer of deliverables.

Third-party expenses such as advertising spend, hosting, domains, software, plugins, licenses, email tools, AI or API usage, and transaction fees are billed separately unless expressly included. All payments are also subject to the refunds policy.

Intellectual property and confidentiality

You retain ownership of materials you already own before the engagement. Gotham Site Studio retains ownership of pre-existing frameworks, templates, scripts, automations, operating methods, know-how, and internal processes used to deliver the work.

Unless a written agreement says otherwise, final deliverables are licensed or assigned only after all amounts due for that scope are paid in full. We will use reasonable care with nonpublic project information and will not intentionally disclose confidential details except as needed to operate the service, comply with law, or protect rights and safety.

Unless restricted in writing, we may reference completed public-facing work in our portfolio or case studies without revealing private analytics, credentials, or other confidential information.

No guarantees and limitations

Website content is general information and is not legal, tax, accounting, or financial advice. Services are delivered on a reasonable-efforts basis. We do not guarantee rankings, traffic volume, leads, sales, conversions, search visibility, platform approvals, or uninterrupted availability of third-party services.

We are not responsible for outages, policy changes, suspensions, data loss, price changes, or functionality changes caused by search engines, ad platforms, hosting providers, software vendors, or client-managed systems. Any additional limitation-of-liability, indemnity, or governing-law terms for a paid engagement will appear in the signed project documents.

Suspension, termination, and updates

Either party may stop future work according to the applicable proposal or agreement. We may suspend or refuse service if there is nonpayment, abusive conduct, illegal or unsafe use, missing approvals, security risk, or repeated failure to provide required access or materials.

Fees for work already performed, scheduled capacity already reserved, and non-cancelable third-party costs remain payable. We may update these terms from time to time, and when we do we will update the last updated date on this page.

For contract questions or notices, email [email protected], call (917) 353‑9599, or use the contact page.

Signed agreement priority
If a signed proposal, statement of work, invoice, or client agreement contains different terms from this page, the signed document controls for that project or billing relationship.